Privacy Policy

Introduction

Double Glazing Services (Trade) Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website or contacting us.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following information:

• Your name

• Contact details including phone number and email address

• Information provided when submitting enquiries through our contact form

• Details about the services you are interested in

• Website usage information through cookies and analytics tools

This information is collected only when you voluntarily provide it or when you interact with our website.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotes for our services

• Communicate with you about your project or request

• Improve our website and services

• Maintain records of customer enquiries and communications

We will never sell, rent, or distribute your personal information to third parties unless required by law.

Data Protection

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

Your personal information is stored securely and only accessed when necessary to provide our services.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies help us understand how visitors use our website so we can improve its performance and usability.

You can choose to accept or decline cookies through your browser settings.

Third Party Services

Our website may use third party services such as website analytics tools. These services may collect anonymous usage information to help us understand how visitors interact with our website.

These providers operate under their own privacy policies.

Your Rights

Under UK data protection laws, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data where appropriate

• Object to the processing of your data

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Double Glazing Services (Trade) Ltd

You can contact us through the details provided on our website.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page.